When you monitor search engine result pages and any mentions in online media about your brand, company name, service or product, you are engaging in online reputation management.
Few companies do that on an ongoing basis. However, with the growth in consumer generated media, companies need to reorient themselves to the change in the online landscape.
Now that there is much more information about any particular brand, company, service or product available on the web, it is important that people searching for information on your company or brand see positive information first. Even if there is no information available on you online, that is a problem. It shows people don’t care enough about your company to be talking about it.
For instance, EBay was one of the first companies to use feedback from user generated content. Consumers gave ratings on other users of EBay based on their interaction with them as buyers or sellers. Hence buyers and sellers were given reputations which helped other users decide whether they wanted to transact with them. Acc to digital marketing agency : Nikulsan Technologies.









